The new Registrar of the Joint Admissions and Matriculation Board, Prof. Segun Aina, on Monday assumed office and unveiled a five-year plan aimed at making the examination body more trusted, innovative and technology-driven.
Speaking on his first day in office, Aina described his appointment as "a homecoming and a solemn responsibility."
He pledged to build on the achievements of his predecessor, Prof. Is-haq Oloyede, by strengthening JAMB's systems and improving service delivery.
The plan, titled "JAMB 2031: Building Trust, Reducing Trauma," will run from 2026 to 2031.
It is built around what Aina called "Project 2:5:7" — two strategic objectives, five key pillars and seven flagship projects.
"Our vision is to make JAMB Africa's most trusted, innovative and accessible assessment and admissions institution," Aina said.
He added that the Board's credibility "would continue to rest on robust systems, institutional values and enduring partnerships rather than individuals."
The five pillars of the plan focus on integrity, service, governance, technology and partnerships.
Aina said they would improve transparency, customer service, accountability, digital innovation and collaboration with financial institutions, education bodies and international partners.
Among the seven major projects are an independent review of JAMB's technology systems, ISO 27001 information security certification, a unified JAMB mobile app, a single customer service platform, paperless digital administration, stronger public communication and better staff welfare and training.
Aina said technology would remain central to JAMB's future, but stressed that people would always come first.
"Every registration represents the aspirations of a young Nigerian and the sacrifices of parents and guardians," he said, promising to simplify processes, improve communication and ensure that "fairness, transparency and integrity remain the hallmarks of the Board."
He also urged staff to embrace innovation, professionalism and teamwork.
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