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Courtesy, respect, and the issue of ‘change’

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The issue of making change during business transactions has resulted in many unwanted arguments between service providers and customers.

It requires one to have certain levels of problem-solving or analytical skills in order to avoid such arguments, but the question is, is it the customer or service provider’s responsibility to have ‘change’?

Looking at ways to address this issue and answer this question, Jude Omamegbe samples the thoughts of callers on Hello Port Harcourt. 

Journalist, Carl Orakwue, also joins the conversation. He stresses that “courtesy and respect” go a long way in ensuring that business transactions are seamless and void of rancour arising from making change.

Watch him explain further >>>

 


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